A new Call Center Application has been developed to provide customers the ease and comfort for ordering their foods and have it delivered right at their doorstep in just a few minutes. All customers have to do is simply Place a call, Give the desired orders, Provide agents with a delivery information and wait for a few minutes for the order to be delivered.
One of the features of the application is that it keeps a record of the customer last order, so whenever that customer calls back again, he/she may have the option to place the same order again or arrange for a new one.
Mycom Lanka is a dedicated point of sale (POS) consulting company and has implemented number of large POS solutions to well known retailers in the Gulf region.